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Te Kāhui Kāhu

Accessibility

Accessibility Statement - Te Kāhui Kāhu

Web accessibility refers to the inclusive design and development of websites, digital tools, and technologies.

This accessibility statement is for the Te Kāhui Kāhu website at https://www.tekāhuikāhu.govt.nz/.

Web accessibility:

  • enables disabled people to equally access, understand, use, contribute to, and take part on the web
  • helps to remove digital barriers to disabled people
  • benefits people without disabilities, promoting social inclusion for all.

How the Ministry of Social Development (MSD) supports accessibility and usability

We support accessibility by:

  • providing alternate formats when requested
  • including digital accessibility in our policies
  • training our staff in digital accessibility
  • checking our websites for issues, keeping track of issues, and fixing them
  • responding positively to accessibility complaints
  • working to meet the NZ Government Web Standards external.

Accessibility Charter

MSD has signed the Accessibility Charter external as a commitment to providing accessible information to the public.

Meeting the NZ Government Web Standards

The NZ Government Web Standards, which include the Web Accessibility Standard and the Web Usability Standard, define our requirements for web accessibility.

NZ Government Web Accessibility Standard 1.2 external

NZ Government Web Usability Standard 1.4 external

The Web Accessibility Standard requires meeting the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These are the standards and level that we are working to comply with.

Content that is not accessible

The known accessibility issues are:

Issues with third-party products

This website uses third-party products that have known accessibility issues. Where possible, we work with products’ providers to improve their accessibility.

We encourage you to review the providers’ accessibility statements and give feedback on your experiences with these products.

Read Privacy, disclaimer, and copyright | Te Kāhui Kāhu together with this accessibility statement

The Shielded Site - Known accessibility issues

  • Screen reader users can access the content on the underlying page while the application is open.
  • The content does not sufficiently adapt to high contrast settings.

Compatibility with browsers and assistive technologies

This website was designed to work with common browsers and assistive technologies. It has been tested with:

  • Safari with VoiceOver on iOS version 18.5
  • Google Chrome 137.0.7151.104 and Microsoft Edge 138.0.3351.83 with JAWS on Windows 11
  • Google Chrome 137.0.7151.104 and Microsoft Edge 138.0.3351.83 with NVDA on Windows 11
  • Google Chrome 137.0.7151.104 and Microsoft Edge 138.0.3351.83 with keyboard-only input on Windows 11.

Assessment approach

We last audited the accessibility of this website in July 2025 by:

  • evaluating selected pages against WCAG 2.2 at Level AA
  • testing selected pages with assistive technologies.

Alternate formats

We can provide information in alternate formats. You can ask for formats in:

  • Easy Read
  • New Zealand Sign Language (NZSL)
  • Braille
  • Audio
  • Large print

When you contact us, make sure your message includes:

  • the web page (URL) of the information you need
  • the alternate format you need, for example, Braille.
Contact us

Formal accessibility complaints

To make a formal complaint, follow the Complaints | Te Kāhui Kāhu.

If you're not satisfied with our response to your complaint, you can make a further complaint to the Human Rights Commission external or the Ombudsman New Zealand external.

Approver of this statement

Digital Accessibility Team

Ministry of Social Development

Te Manatū Whakahiato Ora

Last statement review date

23 July 2025